Daimaru Sapporo Department Store

Daimaru Sapporo is a department store directly connected to the southwest side of JR Sapporo Station. Its sales floors run from B1F to 8F, with food and Hokkaido souvenirs in the basement, fashion and accessories on the middle floors, household goods and kimono on 7F, and restaurants and visitor services on 8F.

The central atrium and rest areas make it easier to move through the store, while specialist advisers are available in selected departments. The guide below summarizes the main products and services on each floor.

Basement – B1 Level

Daimaru’s B1F contains the Food Hall where you can find fresh fish, meat, vegetables and fruit, alongside a delicatessen, a bakery, a liquor store, and more stalls selling cakes, cookies, confectionery, and souvenirs of Hokkaido.

1st Floor

The 1st floor contains international boutiques, cosmetics and the store’s information desk.

2nd Floor

The 2nd floor contains international boutiques and accessories.

3rd floor

The 3rd floor contains women’s clothing, accessories and handbags.

4th Floor

The 4th floor contains women’s clothing, shoes and lingerie, including large and small sizes, as well as children’s clothing, toys, eyewear and shoe repair.

5th Floor

The 5th floor contains women’s and men’s clothing, watches, jewelry, a formalwear salon and the Fashion Navi Premium advice service.

6th Floor

The 6th floor stocks men’s clothing, shoes, socks, underwear, accessories, bags, golf wear, and travel items.

7th Floor

The 7th floor contains tableware, kitchen and household goods, bedding, kimono and an event hall. Gift services, the JFR Card counter, Tomonokai membership services and D’s Lounge Sapporo are also on this floor.

8th Floor

The 8th floor is Daimaru’s main restaurant floor, with Japanese choices including sushi, eel, soba, udon, tonkatsu, okonomiyaki and tempura, alongside Chinese, Italian and other Western-style food.

The 8th floor also contains an art gallery, eyewear department, Pokemon Center Sapporo, tax-free counter and foreign-currency exchange.

Services & Facilities

The information desk is on 1F. Staff handle store inquiries and lend wheelchairs, shopping support carts and strollers. The stroller loan is for children up to two years old.

Free tablet interpretation is available in English, Chinese, Korean, Spanish, Portuguese, Thai and Vietnamese. Ask a member of staff; the service can be used only within the department where the inquiry is made.

Password-free Wi-Fi is available throughout the store except on the underground parking floors. Select the network daimaru-freewifi.

Major credit cards and code-payment services are accepted, although some departments and products are excluded. Check the payment marks at the individual counter.

A Seven Bank ATM is beside the Stellar Place entrance on 6F and operates from 10:00 to 20:00. Seven Bank accepts many overseas-issued cards and provides multilingual on-screen guidance, but acceptance and fees depend on the card.

Foreign visitors who entered Japan less than six months earlier can show their passport at the 1F information desk to receive a 5% discount coupon. The coupon generally requires a single purchase of at least 3,000 yen including tax. Food, sale goods, watches, international boutiques and some other products or brands are excluded.

A children’s play area is beside the Stellar Place connecting passage on 4F. The baby rest room on the same floor has changing beds, nursing space, hot water for formula and diapers for sale.

Paid lockers are available by the southwest entrance on 1F from 10:00 to 20:00 for same-day use. Small lockers cost 300 yen and large lockers cost 500 yen. Payment is by contactless credit card or supported code payment; cash is not accepted.

Tax-Free Shopping

For purchases made through October 31, 2026, eligible non-resident visitors can complete same-day tax-free procedures at the counter on 8F. General goods qualify when one day’s purchases at the store total at least 5,000 yen before tax. Consumables, or combined general goods and consumables, qualify from 5,000 to 500,000 yen before tax. Bring the purchased goods, same-day receipts, your original passport with entry stamp and the payment card if one was used. Card, receipt and passport names must match. Dining and shipping charges do not qualify. Daimaru deducts a service fee equal to 1.55% of the eligible purchase price.

For purchases made from November 1, 2026, Japan uses a refund method. Shoppers pay the tax-inclusive price, take the goods out of Japan within 90 days and obtain customs confirmation when departing. The retailer refunds the consumption-tax equivalent after that confirmation. The minimum remains 5,000 yen before tax per store per day, while the consumables category, special packaging and 500,000-yen ceiling are abolished. Ask the 8F counter how Daimaru will deliver the refund.

• Complete the applicable store procedure on the purchase day.
• Keep the goods and purchase records available for departure formalities.
• Some stores and products are excluded from Daimaru’s tax-free service.

Location

Daimaru Sapporo is directly connected to JR Sapporo Station on the station’s southwest side. A passage on 6F connects Daimaru with Stellar Place, and B1F provides indoor access toward the subway concourse and APIA. These connections allow visitors to move between the station and shopping areas without going outdoors.

Opening Hours

Shopping floors: 10:00-20:00
8F restaurant floor: 11:00-22:00

The 8F art gallery closes at 18:00. Several counters and departments on 7F close at 19:00. Daimaru Sapporo is closed on January 1 and 2, and year-end and New Year hours may differ. Individual departments may also use shorter or temporary hours.

Article and original photos by Michael Lambe. All rights reserved. Last updated 04-Sep-2026.