Daimaru is a large department store selling high quality goods on the south-west side of the Sapporo Station building. Daimaru has eight floors above ground and one basement level and stocks a huge range of products which includes fashion, jewelry, cosmetics, perfumes, luxury brands, interior goods, daily groceries, souvenirs, travel items, and traditional clothing. On the top floor there is also a dining section where you can find the very best Japanese and international restaurants.
Daimaru has a spacious interior layout with plenty of rest areas and helpful facilities throughout the building so that shoppers can enjoy a more relaxed shopping experience. Daimaru is also well-known for its high level of customer service and there are shopping advisers throughout the store who can help you find the most suitable products for your needs. Below is a floor-by-floor guide to some of the highlights of this store.
Basement – B1 Level
Daimaru’s Basement contains the Food Hall where you can find fresh fish, meat, vegetables and fruit, alongside a delicatessen, a bakery, a liquor store, and more stalls selling cakes, cookies, confectionery, and souvenirs of Hokkaido.
The 1st floor has boutiques stocking cosmetics, fragrances, jewelry, bags, and other accessories. Big name brands on this floor include Chanel, Estee Lauder, Tiffany, Bulgari, Prada, Gucci, and Cartier.
On the 2nd floor you can find ladies shoes and handbags, as well as ladies accessories such as neck-wear, sunglasses, hats, umbrellas, socks, handkerchiefs, and purses.
The 3rd floor stocks a range of women’s clothing and handbags.
The 4th floor has women’s clothing and lingerie, clothing for babies and children, and toys.
The 5th floor has clothing for ladies and men as well as jewelry and watches.
The 6th floor stocks men’s clothing, shoes, socks, underwear, accessories, bags, golf clothes, and travel items.
On the 7th floor you can find cooking utensils, crockery, bathroom supplies, bedding, and other interior goods. There is also a traditional kimono shop on this floor and an event space where there will often be themed sales.
Although there are cafes dotted throughout this department store the 8th floor has Daimaru’s main dining section. Here you can find a range of restaurants serving typical Japanese dishes such as sushi, braised eel, soba and udon noodles, tonkatsu pork cutlets, okonomiyaki savoury pancakes, and tempura, as well as other restaurants serving Chinese cuisine, Italian food, and hamburger steak.
The 8th floor also has an art gallery, a shop selling designer spectacles, and the Pokemon Center hobby store where you can buy Pokemon-themed video games, cards, figures, accessories, stationery, clothes, mugs, cups, and other interior goods.
Services & Facilities
There is an Information Desk on the 1st floor by the East Elevator. Here you can make inquiries about the store and pick up multilingual floor guides which are written in English, Chinese, Thai, Korean, and Japanese. Wheelchairs and baby strollers are also available to borrow here.
A free multilingual interpreter service using a tablet is available for overseas visitors who need guidance in their own language. Languages available include English, Chinese, Korean, Spanish, Portuguese, Thai, and Vietnamese.
Free Wi-Fi is available in all areas of the store without the need for a password.
The following major bank cards are accepted throughout the store: Master Card, VISA, JCB, Diners Club, American Express, and Union Pay.
There is a 7-Bank ATM on the 6th floor that has English language guidance and accepts most major international bank cards. This ATM can be found beside the entrance to Stellar Place.
A 5% discount coupon is available for overseas visitors who have been in the country for less than 6 months. To claim this coupon please bring your passport to the 1st floor Information Desk.
There is a multi-faith Prayer Room on the 3rd Floor near to the East Elevator.
There is a children’s play area called Playland beside the toy section on the 4th floor. Just behind the toy section is a nursing area for babies called Angel Town. This area has hot water heaters for formula, a diaper changing bed, and paper diapers available for a fee.
There is a Cloak Room on the 8th floor where you can store up to two items of baggage per person. The fee for storage is 1,000 yen per item but storage is free if you can show a receipt for over 2,000 yen of purchases at Daimaru when you reclaim your baggage. Coats, umbrellas, and items bought in the store can also be stored for free. All items must be reclaimed on the same day.
Tax Free Refund
Overseas visitors who have been in Japan for less than 6 months are able to apply for a refund on consumption tax at the Tax Refund Counter on the 8th floor. Purchases should amount to more than 5,400 yen (including tax) and you will need to bring your purchases, passport, receipt, and credit card if you used it for payment. Please note:
- The refund must be applied for on the same day of purchase.
- Dining expenses or shipping services are not eligible for a tax refund.
- A 1.1% service fee will be added to the total of your tax free purchases.
Daimaru is one of 5 interconnected department stores and shopping centers located in and around the Sapporo Station building. Daimaru is located on the west side of the station and is directly connected to it, so you can walk between the two buildings without stepping outside. On its east side Daimaru has connecting passageways to the Stellar Place shopping center on every floor between the B1 level and the 6th floor. You can also directly access the Apia underground shopping center from Daimaru’s B1 level.
Shopping: 10.00 – 20.00
Dining: 11.00 – 21.00
Closed: New Year’s Day only
Article and original photos by Michael Lambe. All rights reserved.