Cross Hotel Sapporo is a stylish and contemporary tourist hotel offering comfortable accommodation with great facilities which include an on-site French-style restaurant, a guest bar lounge, top-floor communal baths, and a concierge service. Centrally located and just a short walk from Sapporo Station, this hotel is very convenient for local transport, shopping and sightseeing.
Cross Hotel Sapporo
Guest Rooms
Cross Hotel Sapporo has 181 guest rooms, with semi-double, double and twin room options and three Cross Suites. Rooms are divided between the Standard Floors and the upper Cross Floors.
Twin Room at Cross Hotel Sapporo
Superior Double Room
Each room is supplied with an internet-enabled TV with access to Japanese terrestrial and BS satellite channels and YouTube. Paid streaming services such as Netflix cannot be used through the TV. Rooms are also furnished with a refrigerator, a safety deposit box, a telephone, a clock, an air purifier, an electric kettle with tea and coffee making facilities, and a hair dryer.
Free in-room amenities include nightwear, towels, shampoo, conditioner and shower gel. Toothbrushes, shaving razors, hairbrushes and combs can be collected from the amenity bar on the 2nd floor. Free Wi-Fi internet access is available throughout the hotel.
Check Room Rates and Availability
For stays from 1 April 2026, the combined Sapporo and Hokkaido accommodation tax is paid separately at check-in. Per person per night, it is 300 yen for a room charge below 20,000 yen, 400 yen for a room charge from 20,000 yen to below 50,000 yen, and 1,000 yen for a room charge of 50,000 yen or more. The thresholds use the room charge per person, including service charges but excluding meals and consumption tax. Qualifying school trips are exempt.
Cross Hotel Sapporo
Breakfast & Dining
Cross Hotel Sapporo has an on-site restaurant and a guest bar lounge.
Restaurant Hache is a French-style restaurant on the 3rd floor serving breakfast, with a lunch buffet on Saturdays, Sundays and public holidays. Breakfast is served between 7.00 and 10.00 with last orders at 9.30. The Japanese and Western buffet includes Hokkaido dishes such as soup curry and salmon cooked with vegetables and miso, along with vegetables, yogurt, bread, rice and desserts. Lunch is served between 11.30 and 15.00, with final admission at 13.30 and a 100-minute dining limit. The restaurant does not serve dinner.
Meetlounge
Meetlounge is located on the 2nd floor and serves a free-flow selection of drinks and light food from 15.00 to 22.00, with final service at 21.30. Access is included with Cross Floor bookings. Standard Floor guests can add lounge access for 3,300 yen per person, including tax, subject to availability. Non-staying visitors may use the lounge when accompanied by a hotel guest, at 3,300 yen per person for one hour. The selection includes Hokkaido cheeses, cold meats, beer and soft drinks.
The hotel lobby
Other Services & Facilities
This hotel has a 24-hour reception desk on the 2nd floor. English-speaking staff are available, but may not be present at every time of day. Check-in time is from 15.00 and check-out time is by 11.00, unless your accommodation plan specifies otherwise. Luggage can be stored at reception before checking in or after checking out; storage after checkout is normally limited to the same day.
The 24-hour reception desk with the concierge desk on the right
This hotel has a concierge service where you can make enquiries about sightseeing or dining in the area. Staff here will be happy to make restaurant bookings or order taxis for you. The hotel concierge staff can also help you plan special events for birthdays or anniversaries.
The following items can be borrowed from reception free of charge, subject to availability: a humidifier, a trouser press, ironing equipment, extra blankets, a wine opener, and a wheelchair for use within the hotel.
Blu-ray players are available to rent for 1,000 yen per night, including tax, on a first-come basis. Laptop computers are not available to rent.
There are communal baths, separated by gender, on the hotel’s top floor, the 18th floor, with both indoor and open-air baths overlooking the city. These are not natural hot-spring baths. There is also an attached observatory lounge on the same floor where you can enjoy the same view. The baths and observatory lounge are open from 16.00 to 1.00 the following morning and from 6.00 to 9.00. Bathing is free for staying guests only; bring towels from your room. Guests with tattoos are not permitted to use the communal baths.
The hotel’s communal baths
The Cross Selection gift shop by the 2nd floor lobby sells Hokkaido sweets, souvenirs, skincare products and hotel-original items. The selection includes products from local makers.
Paid laundry services can be arranged through reception. There are no coin-operated laundry machines in the hotel. Service is unavailable on some days, so check the schedule before handing in items.
Hotel parking costs 1,500 yen per night, including tax, for the period from 15.00 to 11.00 the following day. Spaces are available on a first-come basis and vehicle size restrictions apply. Parking before check-in or after checkout costs extra. If the hotel car park is full or your vehicle does not fit, staff can direct you to nearby parking, where charges may differ.
The hotel entrance
Location
Cross Hotel Sapporo is about a 5-minute walk from JR Sapporo Station. This location is very central and convenient for Sapporo Clock Tower, Odori Park, and the Tanukikoji Shopping Arcade. There are also three convenience stores within a 1-minute walk from the hotel where you can buy cheap snacks, drinks, and everyday groceries.
Article and original photos by Michael Lambe. All rights reserved. Last updated 14-Sep-2026.
